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Social Beat VerifiedActively Hiring

Customer Success Associate

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Location

Pune, Maharashtra

Work Mode

In Office

Duration

0 months

Stipend

₹36,000/mo

Start Date

Immediate / as per notice period

Openings

1 positions

Type

Full-time

Category

Customer Support

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About the Internship

Social Beat is recruiting a Customer Success Associate for its Pune team. The role suits someone early in their career who wants depth in customer success rather than a rotation through everything at once. About the role In this role you will be making sure customers actually get value, and…

About Social Beat

Social Beat is hiring a Customer Success Associate in Pune — a full-time full-time position working in a CRM, a support desk and usage analytics, with an indicative CTC of 2.9 LPA–5.8 LPA and 1 opening.
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Pune, MaharashtraVerified employer1 opening
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Skills Required

Customer SuccessAccount ManagementOnboarding SupportCRM ToolsUsage AnalyticsIssue EscalationExcelClient CommunicationChurn AnalysisRelationship Building

Who Can Apply

  • Any graduate — B.E./B.Tech, B.Sc, B.Com, BBA, BCA or equivalent graduates with 0–2 years of relevant experience, based in Pune or willing to relocate. You should be comfortable with Customer Success, Account Management, Onboarding Support, Candidates from any recognised university are welcome, and career-changers with demonstrable skills are read on the same terms as fresh graduates. Freshers and final-year students awaiting results are welcome to apply — the selection process is designed to test how you think, not how much you have already memorised.

Perks

Modern hardware and the tool licences your role needsInternal knowledge sessions and access to senior reviewersClear, written progression criteria rather than an annual surpriseEmployee referral and performance bonus schemesTeam offsites and regular in-person timeSupport for internal mobility across teamsFixed monthly salary, paid on timeStructured onboarding with a named mentor for the first 90 days

Interview & Selection Process

3 rounds — typical selection flow for this role:

  1. 1Resume screening and profile shortlisting by the talent acquisition team
  2. 2Application screening (CV and, where relevant, a portfolio or code sample)
  3. 3HR discussion — compensation, notice period, joining date and offer roll-out
36,000/month

Stipend · 0 months

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Openings1 positions
Applicants0 applied
ModeIn Office
CategoryCustomer Support
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