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GoKwik logo — GoKwik Customer Success Associate in Chandigarh, Chandigarh
GoKwik VerifiedActively Hiring

Customer Success Associate

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Location

Chandigarh, Chandigarh

Work Mode

Hybrid

Duration

0 months

Stipend

₹30,000/mo

Start Date

Immediate / as per notice period

Openings

2 positions

Type

Full-time

Category

Customer Support

Apply Now — ₹30,000/moApply on Company Website ↗

About the Internship

GoKwik has an opening for a Customer Success Associate in Chandigarh. If you would rather learn by owning something small and real than by watching from the sidelines, this full-time customer success role is built that way. About the role As a Customer Success Associate at GoKwik, your core…

About GoKwik

GoKwik is hiring a Customer Success Associate in Chandigarh — a full-time full-time position working in a CRM, a support desk and usage analytics, with an indicative CTC of 2.4 LPA–4.8 LPA and 2 openings.
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Chandigarh, ChandigarhVerified employer2 openings
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Skills Required

Customer SuccessAccount ManagementOnboarding SupportCRM ToolsUsage AnalyticsIssue EscalationExcelClient CommunicationChurn AnalysisRelationship Building

Who Can Apply

  • Any graduate — B.E./B.Tech, B.Sc, B.Com, BBA, BCA or equivalent graduates with 0–2 years of relevant experience, based in Chandigarh or willing to relocate. You should be comfortable with Customer Success, Account Management, Onboarding Support, Candidates from any recognised university are welcome, and career-changers with demonstrable skills are read on the same terms as fresh graduates. Freshers and final-year students awaiting results are welcome to apply — the selection process is designed to test how you think, not how much you have already memorised.

Perks

Paid leave, casual leave and public holidaysFlexible working hours around core collaboration timeModern hardware and the tool licences your role needsInternal knowledge sessions and access to senior reviewersClear, written progression criteria rather than an annual surpriseEmployee referral and performance bonus schemesTeam offsites and regular in-person timeSupport for internal mobility across teams

Interview & Selection Process

4 rounds — typical selection flow for this role:

  1. 1Resume screening and profile shortlisting by the talent acquisition team
  2. 2Team fit conversation with two or three future colleagues
  3. 3Final discussion covering role expectations, compensation and start date
  4. 4HR discussion — compensation, notice period, joining date and offer roll-out
30,000/month

Stipend · 0 months

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Openings2 positions
Applicants0 applied
ModeHybrid
CategoryCustomer Support
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