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Cyient VerifiedActively Hiring

Customer Success Associate

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Location

Tiruchirappalli, Tamil Nadu

Work Mode

In Office

Duration

0 months

Stipend

₹32,000/mo

Start Date

Immediate / as per notice period

Openings

4 positions

Type

Full-time

Category

Customer Support

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About the Internship

Cyient is recruiting a Customer Success Associate for its Tiruchirappalli team. The role suits someone early in their career who wants depth in customer success rather than a rotation through everything at once. About the role As a Customer Success Associate at Cyient, your core responsibility is…

About Cyient

Cyient is hiring a Customer Success Associate in Tiruchirappalli — a full-time full-time position working in a CRM, a support desk and usage analytics, with an indicative CTC of 2.6 LPA–5.1 LPA and 4 openings.
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Tiruchirappalli, Tamil NaduVerified employer4 openings
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Skills Required

Customer SuccessAccount ManagementOnboarding SupportCRM ToolsUsage AnalyticsIssue EscalationExcelClient CommunicationChurn AnalysisRelationship Building

Who Can Apply

  • Any graduate — B.E./B.Tech, B.Sc, B.Com, BBA, BCA or equivalent graduates with 0–2 years of relevant experience, based in Tiruchirappalli or willing to relocate. You should be comfortable with Customer Success, Account Management, Onboarding Support, Candidates from any recognised university are welcome, and career-changers with demonstrable skills are read on the same terms as fresh graduates. Freshers and final-year students awaiting results are welcome to apply — the selection process is designed to test how you think, not how much you have already memorised.

Perks

Paid leave, casual leave and public holidaysFlexible working hours around core collaboration timeModern hardware and the tool licences your role needsInternal knowledge sessions and access to senior reviewersClear, written progression criteria rather than an annual surpriseEmployee referral and performance bonus schemesTeam offsites and regular in-person timeSupport for internal mobility across teams

Interview & Selection Process

4 rounds — typical selection flow for this role:

  1. 1Resume screening and profile shortlisting by the talent acquisition team
  2. 2Short introductory call with the recruiter about your background and interest
  3. 3Technical or practical round based on the day-to-day work of the role
  4. 4HR discussion — compensation, notice period, joining date and offer roll-out
32,000/month

Stipend · 0 months

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Openings4 positions
Applicants0 applied
ModeIn Office
CategoryCustomer Support
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