Software Support Engineer

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Location

Kolhapur, Maharashtra

Work Mode

In Office

Duration

0 months

Stipend

₹31,000/mo

Start Date

Immediate / as per notice period

Openings

1 positions

Type

Full-time

About the Internship

Rapido is recruiting a Software Support Engineer for its Kolhapur team. The role suits someone early in their career who wants depth in product support engineering rather than a rotation through everything at once. About the role In this role you will be diagnosing customer-reported problems in a…

About Rapido

Rapido is hiring a Software Support Engineer in Kolhapur — a full-time full-time position working in log search, a ticketing system and SQL, with an indicative CTC of 2.6 LPA–4.8 LPA and 1 opening.

Kolhapur, MaharashtraVerified employer1 opening

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Skills Required

TroubleshootingSQLLog AnalysisREST APIsTicketing SystemsLinux BasicsCustomer CommunicationRoot Cause AnalysisDocumentationEscalation Handling

Who Can Apply

B.E./B.Tech (CSE/IT/ECE), BCA/MCA or B.Sc/M.Sc (Computer Science / IT) graduates with 0–2 years of relevant experience, based in Kolhapur or willing to relocate. You should be comfortable with Troubleshooting, SQL, Log Analysis, Candidates from any recognised university are welcome, and career-changers with demonstrable skills are read on the same terms as fresh graduates. Freshers and final-year students awaiting results are welcome to apply — the selection process is designed to test how you think, not how much you have already memorised.

Perks

Modern hardware and the tool licences your role needsInternal knowledge sessions and access to senior reviewersClear, written progression criteria rather than an annual surpriseEmployee referral and performance bonus schemesTeam offsites and regular in-person timeSupport for internal mobility across teamsFixed monthly salary, paid on timeStructured onboarding with a named mentor for the first 90 days