MoEngage is recruiting a Software Support Engineer for its Bengaluru team. The role suits someone early in their career who wants depth in product support engineering rather than a rotation through everything at once.
About the role
The Software Support Engineer role at MoEngage centres on…
About MoEngage
MoEngage is hiring a Software Support Engineer in Bengaluru — a full-time full-time position working in log search, a ticketing system and SQL, with an indicative CTC of 3.4 LPA–6.2 LPA and 5 openings.
TroubleshootingSQLLog AnalysisREST APIsTicketing SystemsLinux BasicsCustomer CommunicationRoot Cause AnalysisDocumentationEscalation Handling
Who Can Apply
B.E./B.Tech (CSE/IT/ECE), BCA/MCA or B.Sc/M.Sc (Computer Science / IT) graduates with 0–2 years of relevant experience, based in Bengaluru or willing to relocate. You should be comfortable with Troubleshooting, SQL, Log Analysis, Candidates from any recognised university are welcome, and career-changers with demonstrable skills are read on the same terms as fresh graduates. Freshers and final-year students awaiting results are welcome to apply — the selection process is designed to test how you think, not how much you have already memorised.
Perks
Structured onboarding with a named mentor for the first 90 daysHealth insurance cover for you (and family cover on confirmation)Learning and certification budgetPaid leave, casual leave and public holidaysFlexible working hours around core collaboration timeModern hardware and the tool licences your role needsInternal knowledge sessions and access to senior reviewersClear, written progression criteria rather than an annual surprise
Interview & Selection Process
4 rounds — typical selection flow for this role:
1Resume screening and profile shortlisting by the talent acquisition team
2Take-home exercise or live problem-solving discussion
3Discussion with the hiring manager on how you approach problems and work with others
4HR discussion — compensation, notice period, joining date and offer roll-out