Start your career in product support engineering at Groww as a Software Support Engineer in Raipur. This is a full-time position with a structured first ninety days, a named mentor, and genuine responsibility once you are through it.
About the role
In this role you will be diagnosing…
About Groww
Groww is hiring a Software Support Engineer in Raipur — a full-time full-time position working in log search, a ticketing system and SQL, with an indicative CTC of 2.7 LPA–4.9 LPA and 2 openings.
TroubleshootingSQLLog AnalysisREST APIsTicketing SystemsLinux BasicsCustomer CommunicationRoot Cause AnalysisDocumentationEscalation Handling
Who Can Apply
B.E./B.Tech (CSE/IT/ECE), BCA/MCA or B.Sc/M.Sc (Computer Science / IT) graduates with 0–2 years of relevant experience, based in Raipur or willing to relocate. You should be comfortable with Troubleshooting, SQL, Log Analysis, Candidates from any recognised university are welcome, and career-changers with demonstrable skills are read on the same terms as fresh graduates. Freshers and final-year students awaiting results are welcome to apply — the selection process is designed to test how you think, not how much you have already memorised.
Perks
Team offsites and regular in-person timeSupport for internal mobility across teamsFixed monthly salary, paid on timeStructured onboarding with a named mentor for the first 90 daysHealth insurance cover for you (and family cover on confirmation)Learning and certification budgetPaid leave, casual leave and public holidaysFlexible working hours around core collaboration time
Interview & Selection Process
4 rounds — typical selection flow for this role:
1Resume screening and profile shortlisting by the talent acquisition team
2Final discussion covering role expectations, compensation and start date
3Application screening (CV and, where relevant, a portfolio or code sample)
4HR discussion — compensation, notice period, joining date and offer roll-out