American Express is hiring a Customer Insights & CRM Analytics Intern in Pune — a hands-on, mentor-led internship built for students and 2026 freshers who want real exposure to customer analytics and segmentation rather than a certificate-only programme.
About the role
As a Customer Insights & CRM…
About American Express
American Express offers a mentor-led Customer Insights & CRM Analytics Intern in Pune with live project work in data analyst, a stipend of ₹18,000/month and a Pre-Placement Offer opportunity for strong performers.
SQLCustomer Segmentation (RFM)Churn & Retention AnalysisExcelCRM Data (Salesforce / Zoho)Cohort AnalysisPower BISurvey AnalysisCustomer Lifetime Value (CLV)Insight Presentation
Who Can Apply
Final-year students and recent graduates from BBA/MBA, B.Sc (Statistics / Economics), B.E./B.Tech or B.Com who are based in or willing to work from Pune. You should be keen to learn SQL, Customer Segmentation (RFM), Churn & Retention Analysis on real projects and able to write clearly. Freshers are welcome — no prior work experience is required, and a strong project portfolio matters more than a long CV.
Perks
Internship CertificateLetter of RecommendationMentorship from a named mentorLive project experienceExposure to professional tools and workflowsStructured onboarding and a formal mentor at a large, established employer
Interview & Selection Process
2 rounds — typical selection flow for this role:
1Application screening & resume shortlisting by the talent team
2Technical interview on fundamentals and your projects