Location
Mumbai, Maharashtra
Work Mode
Hybrid
Duration
3 months
Stipend
₹26,000/mo
Start Date
Immediate / Rolling
Openings
5 positions
Type
Full-time
Category
Generative AI
About the Internship
Join IDFC FIRST Bank in Mumbai as a GenAI Customer Support Automation Intern. This entry-level internship is designed for students and recent graduates who learn best by building, shipping and getting real feedback on GenAI for customer support work.
About the role
As a GenAI Customer Support…
About IDFC FIRST Bank
IDFC FIRST Bank offers a mentor-led GenAI Customer Support Automation Intern in Mumbai with live project work in generative ai, a stipend of ₹26,000/month and a Pre-Placement Offer opportunity for strong performers.
See all IDFC FIRST Bankinternships →Mumbai, MaharashtraVerified employer5 openings
Apply to IDFC FIRST Bank →Skills Required
Large Language Models (LLMs)RAG over Knowledge BasesPythonSupport Tooling (Zendesk / Freshdesk)Intent ClassificationEscalation DesignPrompt EngineeringConversation AnalyticsQuality MonitoringCustomer Empathy
Who Can Apply
- Final-year students and recent graduates from B.E./B.Tech, BCA, MCA, BBA/MBA or B.Sc (Computer Science) who are based in or willing to work from Mumbai. You should be keen to learn Large Language Models (LLMs), RAG over Knowledge Bases, Python on real projects and able to write clearly. Freshers are welcome — no prior work experience is required, and a strong project portfolio matters more than a long CV.
Perks
Mentorship from a named mentorLive project experienceExposure to professional tools and workflowsPre-Placement Offer (PPO) opportunityFlexible working hours
Interview & Selection Process
4 rounds — typical selection flow for this role:
- 1Application screening & resume shortlisting by the talent team
- 2Technical interview on fundamentals and your projects
- 3Practical assignment or case study with a short walkthrough
- 4HR discussion — stipend, start date, expectations and offer
₹26,000/month
Stipend · 3 months
Openings5 positions
Applicants0 applied
ModeHybrid
CategoryGenerative AI
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