Start your career in customer support operations with NIIT as a Customer Support Intern in Jaipur. You will sit with a working team, use the same tools and systems they do, and own a defined piece of work from day one.
About the role
As a Customer Support Intern at NIIT, your core focus will be…
About NIIT
NIIT offers a mentor-led Customer Support Intern in Jaipur with live project work in customer support, a stipend of ₹16,000/month and a Pre-Placement Offer opportunity for strong performers.
Ticketing Systems (Zendesk / Freshdesk)Written CommunicationIssue TroubleshootingSLA & Escalation ManagementKnowledge Base AuthoringCustomer EmpathyCRM UsageRoot Cause ReportingLive Chat & Voice SupportAdvanced Excel
Who Can Apply
Final-year students and recent graduates from Any graduate — BBA, B.Com, B.A., BCA, B.Sc or B.E./B.Tech with strong communication who are based in or willing to work from Jaipur. You should be keen to learn Ticketing Systems (Zendesk / Freshdesk), Written Communication, Issue Troubleshooting on real projects and able to write clearly. Freshers are welcome — no prior work experience is required, and a strong project portfolio matters more than a long CV.
Perks
Letter of RecommendationMentorship from a named mentorLive project experienceExposure to professional tools and workflowsPre-Placement Offer (PPO) opportunity
Interview & Selection Process
4 rounds — typical selection flow for this role:
1Application screening & resume shortlisting by the talent team
2Online aptitude / domain assessment
3Technical interview on fundamentals and your projects
4HR discussion — stipend, start date, expectations and offer