Customer Support Intern

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Location

Pune, Maharashtra

Work Mode

In Office

Duration

4 months

Stipend

₹16,000/mo

Start Date

Immediate / Rolling

Openings

1 positions

Type

Full-time

About the Internship

Join Thomas Cook India in Pune as a Customer Support Intern. This entry-level internship is designed for students and recent graduates who learn best by building, shipping and getting real feedback on customer support operations work. About the role As a Customer Support Intern at Thomas Cook…

About Thomas Cook India

Thomas Cook India offers a mentor-led Customer Support Intern in Pune with live project work in customer support, a stipend of ₹16,000/month and a Pre-Placement Offer opportunity for strong performers.

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Pune, MaharashtraVerified employer1 opening

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Skills Required

Ticketing Systems (Zendesk / Freshdesk)Written CommunicationIssue TroubleshootingSLA & Escalation ManagementKnowledge Base AuthoringCustomer EmpathyCRM UsageRoot Cause ReportingLive Chat & Voice SupportAdvanced Excel

Who Can Apply

Final-year students and recent graduates from Any graduate — BBA, B.Com, B.A., BCA, B.Sc or B.E./B.Tech with strong communication who are based in or willing to work from Pune. You should be keen to learn Ticketing Systems (Zendesk / Freshdesk), Written Communication, Issue Troubleshooting on real projects and able to write clearly. Freshers are welcome — no prior work experience is required, and a strong project portfolio matters more than a long CV.