Location
Firozabad, Uttar Pradesh
Work Mode
In Office
Duration
2 months
Stipend
₹12,000/mo
Start Date
Immediate / Rolling
Openings
1 positions
Type
Full-time
Category
Customer Support
About the Internship
Start your career in customer support operations with ITC Hotels as a Customer Support Intern in Firozabad. You will sit with a working team, use the same tools and systems they do, and own a defined piece of work from day one.
About the role
As a Customer Support Intern at ITC Hotels, your core…
About ITC Hotels
ITC Hotels offers a mentor-led Customer Support Intern in Firozabad with live project work in customer support, a stipend of ₹12,000/month and a Pre-Placement Offer opportunity for strong performers.
Firozabad, Uttar PradeshVerified employer1 opening
Apply to ITC Hotels →Skills Required
Ticketing Systems (Zendesk / Freshdesk)Written CommunicationIssue TroubleshootingSLA & Escalation ManagementKnowledge Base AuthoringCustomer EmpathyCRM UsageRoot Cause ReportingLive Chat & Voice SupportAdvanced Excel
Who Can Apply
- Final-year students and recent graduates from Any graduate — BBA, B.Com, B.A., BCA, B.Sc or B.E./B.Tech with strong communication who are based in or willing to work from Firozabad. You should be keen to learn Ticketing Systems (Zendesk / Freshdesk), Written Communication, Issue Troubleshooting on real projects and able to write clearly. Freshers are welcome — no prior work experience is required, and a strong project portfolio matters more than a long CV.
Perks
Letter of RecommendationMentorship from a named mentorLive project experienceExposure to professional tools and workflowsPre-Placement Offer (PPO) opportunity
Interview & Selection Process
3 rounds — typical selection flow for this role:
- 1Application screening & resume shortlisting by the talent team
- 2Technical interview on fundamentals and your projects
- 3HR discussion — stipend, start date, expectations and offer
₹12,000/month
Stipend · 2 months
Openings1 positions
Applicants0 applied
ModeIn Office
CategoryCustomer Support
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