Customer Support Intern

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Location

Kochi, Kerala

Work Mode

Work from Home

Duration

3 months

Stipend

₹20,000/mo

Start Date

Immediate / Rolling

Openings

2 positions

Type

Full-time

About the Internship

Northern Arc Capital has an open Customer Support Intern position in Kochi for motivated freshers and final-year students. You will work on live customer support operations projects and finish with something you can genuinely talk about in interviews. About the role As a Customer Support Intern at…

About Northern Arc Capital

Northern Arc Capital offers a mentor-led Customer Support Intern in Kochi with live project work in customer support, a stipend of ₹20,000/month and a Pre-Placement Offer opportunity for strong performers.

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Kochi, KeralaVerified employer2 openings

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Skills Required

Ticketing Systems (Zendesk / Freshdesk)Written CommunicationIssue TroubleshootingSLA & Escalation ManagementKnowledge Base AuthoringCustomer EmpathyCRM UsageRoot Cause ReportingLive Chat & Voice SupportAdvanced Excel

Who Can Apply

Final-year students and recent graduates from Any graduate — BBA, B.Com, B.A., BCA, B.Sc or B.E./B.Tech with strong communication who are based in or willing to work from Kochi. You should be keen to learn Ticketing Systems (Zendesk / Freshdesk), Written Communication, Issue Troubleshooting on real projects and able to write clearly. Freshers are welcome — no prior work experience is required, and a strong project portfolio matters more than a long CV.