Niyo is hiring a Customer Success Intern in Aizawl — a hands-on, mentor-led internship built for students and 2026 freshers who want real exposure to customer success and account retention rather than a certificate-only programme.
About the role
As a Customer Success Intern at Niyo, your core…
About Niyo
Niyo offers a mentor-led Customer Success Intern in Aizawl with live project work in customer support, a stipend of ₹25,000/month and a Pre-Placement Offer opportunity for strong performers.
Churn PreventionSaaS OnboardingNet Revenue Retention (NRR) TrackingCustomer Health ScoringCRM Hygiene (HubSpot / Salesforce)QBR PreparationEscalation ManagementProduct Training & EnablementUsage AnalyticsWritten Communication
Who Can Apply
Final-year students and recent graduates from BBA/MBA, B.Com, B.E./B.Tech, B.A. or any graduate with strong communication who are based in or willing to work from Aizawl. You should be keen to learn Churn Prevention, SaaS Onboarding, Net Revenue Retention (NRR) Tracking on real projects and able to write clearly. Freshers are welcome — no prior work experience is required, and a strong project portfolio matters more than a long CV.
Perks
Exposure to professional tools and workflowsPre-Placement Offer (PPO) opportunityFlexible working hoursNetworking with senior professionalsInternship Certificate
Interview & Selection Process
3 rounds — typical selection flow for this role:
1Application screening & resume shortlisting by the talent team
2Discussion with the hiring manager on the role and your fit
3HR discussion — stipend, start date, expectations and offer