Customer Experience & Support Services Company is hiring a Customer Support Executive in Jamnagar. This is a full-time, entry-level role open to freshers and candidates with up to one year of experience.
About the role
You will join the customer support team and own a defined scope of work from…
About Customer Experience & Support Services Company
Customer Experience & Support Services Company is hiring a Customer Support Executive in Jamnagar. This is a full-time, entry-level role open to freshers and candidates with up to one year of experience.
About the role
You will join the customer support team and own a defined scope of work from…
Full-time employment from day oneStructured on-the-job trainingPerformance review at 6 monthsProvident Fund & statutory benefitsMentorship from senior team membersClear promotion path to senior executive
Interview & Selection Process
1The selection process for the Customer Support Executive role at Customer Experience & Support Services Company is merit-based and typically runs over 4 stages:
Round 1: Application & Resume Screening — apply through this page; profiles are shortlisted on fundamentals, projects and role fit.
Round 2: Online Assessment — aptitude plus role-specific questions covering Communication, CRM, Ticketing Tools.
Round 3: Technical / Functional Interview — a discussion of your projects and practical scenarios covering Communication, CRM, Ticketing Tools, Problem Solving, MS Excel.
Round 4: HR Discussion — role expectations, salary, joining date, location and offer.
Shortlisted candidates are contacted after applying. There are no charges at any stage of the process — Customer Experience & Support Services Company never asks candidates for money.