Join Fortune Hotels (ITC) as a Guest Relations Executive based in Candolim, Goa. In this full-time role you will spend your time delivering memorable guest experiences, working alongside skilled colleagues and using industry-standard tools and processes. It is an excellent opportunity to build a…
About Fortune Hotels (ITC)
About Fortune Hotels (ITC)
Fortune Hotels (ITC) is a well-established organisation in the Hospitality sector, known for professional standards, quality and a people-first culture. With operations and hiring connected to Goa, Fortune Hotels (ITC) brings together experienced professionals who value…
Guest RelationsCommunicationHospitality StandardsComplaint HandlingCoordinationPMSInterpersonal SkillsMultilingual (a plus)EmpathyAttention to Detail
Perks
Competitive SalaryHealth InsuranceLearning & DevelopmentCareer GrowthPerformance IncentivesProfessional Work Culture
Interview & Selection Process
4 rounds — typical selection flow for this role:
1Round 1 — Application & Resume Screening: apply through the verified link on this page; profiles are shortlisted on fundamentals, skills and fit for the Guest Relations Executive role.
2Round 2 — Skills / Technical Interview: assessment of your Guest Relations, Communication, Hospitality Standards and hands-on experience relevant to Hospitality.
3Round 3 — Managerial / Panel Round: discussion of past work, problem-solving and how you would perform in this role at Fortune Hotels (ITC).
4Round 4 — HR Discussion: role expectations, compensation, notice period and offer.