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True Balance logo — True Balance E-commerce & Retail Analyst at True Balance
True Balance

E-commerce & Retail Analyst

Job · Full-timeIn OfficeRanchi, Jharkhand1–4 years53K/mo1 openingImmediate / as per notice period
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About this role

Applications are open for the E-commerce & Retail Analyst position at True Balance in Ranchi. You will join a working retail analytics team, own a defined set of reports and analyses end to end, and see your findings turn into decisions that people act on. About the role In this E-commerce &…

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Skills you'll use

SQLAdvanced ExcelCategory AnalyticsPricing & Margin AnalysisGoogle Analytics 4Cohort & RFM AnalysisPower BIAssortment PlanningPromotion EffectivenessData VisualizationStatisticsCommunication

What you'll do

  • Analyse category, SKU and channel performance
  • Measure promotion effectiveness, pricing and margin impact
  • Track customer acquisition, repeat rate and basket metrics
  • Build commercial dashboards for category managers
  • Recommend assortment and pricing actions from the data
  • Validate and reconcile numbers before publishing, and document data caveats
  • Automate recurring reporting to free up time for real analysis
  • Present findings clearly to non-technical stakeholders

Who can apply

  • BBA/MBA/B.Com/B.E./B.Tech/B.Sc or an equivalent degree from a recognised university
  • 1–4 years of experience in analytics, reporting or MIS — relevant hands-on experience required
  • Working knowledge of SQL, Advanced Excel, Category Analytics
  • Comfort with SQL, Excel and web analytics and with cleaning messy, real-world data
  • Ability to define a metric precisely and explain a result to a non-technical stakeholder
  • Attention to detail, ownership and the discipline to document your work
  • Based in Ranchi, Jharkhand or willing to relocate

Perks & benefits

Provident Fund and statutory benefitsStructured onboarding and mentorshipLearning & certification support (SQL, Power BI, Tableau, cloud)Paid leaves and public holidaysFlexible / hybrid working optionsModern analytics tooling and licensed BI seatsClear appraisal cycle and internal mobilityEmployee wellness programmes

Interview & selection process

3 rounds — typical selection flow for this role:

  1. 1Resume screening and profile shortlisting by the talent acquisition team
  2. 2Technical interview 2 — BI tooling, dashboard design and metric definition
  3. 3HR discussion — compensation, notice period, joining date and offer roll-out

About True Balance

True Balance operates in the consumer lending sector and runs an active team in Ranchi. It is an established employer with a working analytics function — data is used to run the business day to day, not filed away in a quarterly deck. Industry and what the company does True Balance works in…
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