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BMC Software

Operations Analyst

Job · Full-timeIn OfficeIndore, Madhya Pradesh0–3 years43K/mo4 openingsImmediate / as per notice period
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About this role

Applications are open for the Operations Analyst position at BMC Software in Indore. You will join a working operations analytics team, own a defined set of reports and analyses end to end, and see your findings turn into decisions that people act on. About the role The Operations Analyst at BMC…

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Skills you'll use

Advanced ExcelSQLProcess AnalyticsKPI & SLA TrackingPower BIRoot Cause AnalysisCapacity PlanningData VisualizationReportingProblem SolvingCoordinationCommunication

What you'll do

  • Track operational KPIs, SLAs and productivity metrics
  • Investigate process bottlenecks and quantify their cost
  • Build operational dashboards and daily performance reports
  • Recommend and measure process improvements
  • Work with ops leads to close gaps found in the data
  • Validate and reconcile numbers before publishing, and document data caveats
  • Automate recurring reporting to free up time for real analysis
  • Present findings clearly to non-technical stakeholders

Who can apply

  • B.E./B.Tech/BBA/B.Com/MBA/B.Sc or an equivalent degree from a recognised university
  • 0–3 years of experience in analytics, reporting or MIS — freshers and 2026 graduates are welcome
  • Working knowledge of Advanced Excel, SQL, Process Analytics
  • Comfort with Excel, SQL and Power BI and with cleaning messy, real-world data
  • Ability to define a metric precisely and explain a result to a non-technical stakeholder
  • Attention to detail, ownership and the discipline to document your work
  • Based in Indore, Madhya Pradesh or willing to relocate

Perks & benefits

Health insurance for you and your dependantsProvident Fund and statutory benefitsStructured onboarding and mentorshipLearning & certification support (SQL, Power BI, Tableau, cloud)Paid leaves and public holidaysFlexible / hybrid working optionsModern analytics tooling and licensed BI seatsClear appraisal cycle and internal mobility

Interview & selection process

5 rounds — typical selection flow for this role:

  1. 1Resume screening and profile shortlisting by the talent acquisition team
  2. 2Case study / take-home assignment on a real dataset, with a walkthrough of your approach
  3. 3Technical interview 2 — BI tooling, dashboard design and metric definition
  4. 4Business / stakeholder round — how you scope a question and communicate findings
  5. 5HR discussion — compensation, notice period, joining date and offer roll-out

About BMC Software

BMC Software operates in the enterprise software sector and runs an active team in Indore. It is an established employer with a working analytics function — data is used to run the business day to day, not filed away in a quarterly deck. Industry and what the company does BMC Software works in…
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