True Balance

E-commerce & Retail Analyst

Job · Full-timeIn OfficeRanchi, Jharkhand1–4 years53K/mo1 openingImmediate / as per notice period

About this role

Applications are open for the E-commerce & Retail Analyst position at True Balance in Ranchi. You will join a working retail analytics team, own a defined set of reports and analyses end to end, and see your findings turn into decisions that people act on. About the role In this E-commerce &…

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Skills you'll use

SQLAdvanced ExcelCategory AnalyticsPricing & Margin AnalysisGoogle Analytics 4Cohort & RFM AnalysisPower BIAssortment PlanningPromotion EffectivenessData VisualizationStatisticsCommunication

What you'll do

Analyse category, SKU and channel performance
Measure promotion effectiveness, pricing and margin impact
Track customer acquisition, repeat rate and basket metrics
Build commercial dashboards for category managers
Recommend assortment and pricing actions from the data
Validate and reconcile numbers before publishing, and document data caveats
Automate recurring reporting to free up time for real analysis
Present findings clearly to non-technical stakeholders

Who can apply

BBA/MBA/B.Com/B.E./B.Tech/B.Sc or an equivalent degree from a recognised university
1–4 years of experience in analytics, reporting or MIS — relevant hands-on experience required
Working knowledge of SQL, Advanced Excel, Category Analytics
Comfort with SQL, Excel and web analytics and with cleaning messy, real-world data
Ability to define a metric precisely and explain a result to a non-technical stakeholder
Attention to detail, ownership and the discipline to document your work
Based in Ranchi, Jharkhand or willing to relocate

Perks & benefits

Provident Fund and statutory benefitsStructured onboarding and mentorshipLearning & certification support (SQL, Power BI, Tableau, cloud)Paid leaves and public holidaysFlexible / hybrid working optionsModern analytics tooling and licensed BI seatsClear appraisal cycle and internal mobilityEmployee wellness programmes

Interview & selection process

3 rounds — typical selection flow for this role:

1Resume screening and profile shortlisting by the talent acquisition team
2Technical interview 2 — BI tooling, dashboard design and metric definition
3HR discussion — compensation, notice period, joining date and offer roll-out

About True Balance

True Balance operates in the consumer lending sector and runs an active team in Ranchi. It is an established employer with a working analytics function — data is used to run the business day to day, not filed away in a quarterly deck. Industry and what the company does True Balance works in…

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