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PolicyBoss

Technical Support Engineer Intern

InternshipIn OfficeVisakhapatnam, Andhra Pradesh4 months14K/mo1 openingImmediate / Rolling

About this internship

Start your career in technical support with PolicyBoss as a Technical Support Engineer Intern in Visakhapatnam. You will sit with a working team, use the same tools and systems they do, and own a defined piece of work from day one. About the role As a Technical Support Engineer Intern at…

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Skills you'll use

TroubleshootingSQLREST APIs & PostmanLog AnalysisLinux BasicsTicketing SystemsProduct DocumentationCustomer CommunicationRoot Cause AnalysisEscalation Management

What you'll do

  • Work on diagnosing product and integration issues for real customers alongside the core team
  • Apply Troubleshooting, SQL, REST APIs & Postman, Log Analysis to live, production-facing problems
  • Document your work clearly for reviewers and stakeholders
  • Participate in reviews and act on the feedback you receive
  • Collaborate across engineering, product, design or business as required
  • Follow the team's quality, testing and documentation standards

Who can apply

  • Pursuing or recently completed B.E./B.Tech/BCA/MCA/B.Sc (CS, IT) — 2026 freshers & final-year students welcome
  • Working knowledge of Troubleshooting, SQL, REST APIs & Postman (or a genuine willingness to learn them)
  • Strong fundamentals in your discipline and clear problem-solving ability
  • Care with detail and the discipline to document your work
  • Clear written and verbal communication in English
  • Based in or willing to work from Visakhapatnam, Andhra Pradesh

Perks & benefits

Letter of RecommendationMentorship from a named mentorLive project experienceExposure to professional tools and workflowsPre-Placement Offer (PPO) opportunity

Interview & selection process

4 rounds — typical selection flow for this role:

  1. 1Application screening & resume shortlisting by the talent team
  2. 2Discussion with the hiring manager on the role and your fit
  3. 3Team-fit / behavioural interview with the team
  4. 4HR discussion — stipend, start date, expectations and offer

About PolicyBoss

PolicyBoss operates in the insurance distribution sector and has an active presence in Visakhapatnam. Interns here are put on real work from the start, because the team's view is that the fastest way to learn a craft is to practise it under people who already do it well — not to watch it from a…
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