Pay1

Operations Intern

InternshipHybridSiliguri, West Bengal2 months19K/mo4 openingsImmediate / Rolling

About this internship

Pay1 is hiring a Operations Intern in Siliguri — a hands-on, mentor-led internship built for students and 2026 freshers who want real exposure to business operations rather than a certificate-only programme. About the role As a Operations Intern at Pay1, your core focus will be process tracking…

Skills you'll use

Process DocumentationAdvanced ExcelSLA TrackingRoot Cause AnalysisStakeholder CoordinationDashboards & ReportingSQL BasicsVendor CoordinationProblem SolvingTime Management

What you'll do

Work on process tracking, SLA monitoring and day-to-day execution alongside the core team
Apply Process Documentation, Advanced Excel, SLA Tracking, Root Cause Analysis to live, production-facing problems
Document your work clearly for reviewers and stakeholders
Participate in reviews and act on the feedback you receive
Collaborate across engineering, product, design or business as required
Follow the team's quality, testing and documentation standards

Who can apply

Pursuing or recently completed MBA/BBA/B.Com/B.E./B.Tech — 2026 freshers & final-year students welcome
Working knowledge of Process Documentation, Advanced Excel, SLA Tracking (or a genuine willingness to learn them)
Strong fundamentals in your discipline and clear problem-solving ability
Care with detail and the discipline to document your work
Clear written and verbal communication in English
Based in or willing to work from Siliguri, West Bengal

Perks & benefits

Exposure to professional tools and workflowsPre-Placement Offer (PPO) opportunityFlexible working hoursNetworking with senior professionalsInternship Certificate

Interview & selection process

4 rounds — typical selection flow for this role:

1Application screening & resume shortlisting by the talent team
2Discussion with the hiring manager on the role and your fit
3Team-fit / behavioural interview with the team
4HR discussion — stipend, start date, expectations and offer

About Pay1

Pay1 operates in the retailer fintech sector and has an active presence in Siliguri. Interns here are put on real work from the start, because the team's view is that the fastest way to learn a craft is to practise it under people who already do it well — not to watch it from a distance. The work…

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