National Payments Corporation of India (NPCI)

Operations Intern

InternshipIn OfficeKolkata, West Bengal2 months28K/mo4 openingsImmediate / Rolling

About this internship

National Payments Corporation of India (NPCI) is hiring a Operations Intern in Kolkata — a hands-on, mentor-led internship built for students and 2026 freshers who want real exposure to business operations rather than a certificate-only programme. About the role As a Operations Intern at National…

Skills you'll use

Process DocumentationAdvanced ExcelSLA TrackingRoot Cause AnalysisStakeholder CoordinationDashboards & ReportingSQL BasicsVendor CoordinationProblem SolvingTime Management

What you'll do

Work on process tracking, SLA monitoring and day-to-day execution alongside the core team
Apply Process Documentation, Advanced Excel, SLA Tracking, Root Cause Analysis to live, production-facing problems
Document your work clearly for reviewers and stakeholders
Participate in reviews and act on the feedback you receive
Collaborate across engineering, product, design or business as required
Follow the team's quality, testing and documentation standards

Who can apply

Pursuing or recently completed MBA/BBA/B.Com/B.E./B.Tech — 2026 freshers & final-year students welcome
Working knowledge of Process Documentation, Advanced Excel, SLA Tracking (or a genuine willingness to learn them)
Strong fundamentals in your discipline and clear problem-solving ability
Care with detail and the discipline to document your work
Clear written and verbal communication in English
Based in or willing to work from Kolkata, West Bengal

Perks & benefits

Internship CertificateLetter of RecommendationMentorship from a named mentorLive project experienceExposure to professional tools and workflows

Interview & selection process

4 rounds — typical selection flow for this role:

1Application screening & resume shortlisting by the talent team
2Discussion with the hiring manager on the role and your fit
3Team-fit / behavioural interview with the team
4HR discussion — stipend, start date, expectations and offer

About National Payments Corporation of India (NPCI)

National Payments Corporation of India (NPCI) operates in the payments infrastructure sector and has an active presence in Kolkata. Interns here are put on real work from the start, because the team's view is that the fastest way to learn a craft is to practise it under people who already do it…

Visit National Payments Corporation of India (NPCI)’s official website ↗

Apply Now Find internships at National Payments Corporation of India (NPCI)

Searching for “National Payments Corporation of India (NPCI) internships” or “internship at National Payments Corporation of India (NPCI)”? You’re in the right place.