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Mercedes-Benz R&D India logo — Mercedes-Benz R&D India Customer Success Intern at Mercedes-Benz R&D India
Mercedes-Benz R&D India

Customer Success Intern

InternshipHybridPune, Maharashtra4 months12K/mo3 openingsImmediate / Rolling
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About this internship

Kick-start your career with Mercedes-Benz R&D India in Pune as a Customer Success Intern. If you learn fastest by doing, this internship gives you real responsibility, real mentorship and real projects from day one. As a Customer Success Intern, you will work closely with experienced professionals…

Skills you'll use

CommunicationCRMCustomer SupportOnboardingExcelProblem SolvingAccount ManagementEmpathy

What you'll do

  • supporting customer onboarding
  • answering queries and resolving issues
  • tracking customer health and usage
  • gathering feedback for the product team
  • maintaining CRM records
  • Collaborate with the team and document your work
  • Take ownership of assigned tasks and act on feedback

Who can apply

  • Pursuing or recently completed Any graduate; BBA/MBA a plus
  • Foundational knowledge of Communication, CRM, Customer Support, Onboarding
  • Good communication and a genuine willingness to learn
  • Based in or open to working from Pune
  • A portfolio, project or coursework you can show (a plus, not mandatory)

Perks & benefits

Letter of RecommendationMentorship from experienced professionalsReal-world project experiencePre-Placement Offer (PPO) opportunityFlexible working hoursStipend

Interview & selection process

3 rounds — typical selection flow for this role:

  1. 1Application Screening — the recruitment team at Mercedes-Benz R&D India reviews your resume, projects/portfolio and fit for the Customer Success Intern role.
  2. 2Aptitude / Skills Assessment — a screening test focused on communication and problem solving.
  3. 3Technical / Role Interview — an in-depth discussion of your skills, projects and a task or case relevant to operations.
  4. 4HR / Managerial Discussion — a conversation about your interests, availability, learning goals and the internship offer with Mercedes-Benz R&D India.

About Mercedes-Benz R&D India

Mercedes-Benz R&D India operates in the automotive r&d space and actively invests in early-career talent across its Pune team. Its culture is practical and learning-oriented — mentorship, honest feedback and real project work are part of everyday life, and interns are treated as genuine members of…
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