Marico

Customer Success Intern

InternshipHybridMumbai, Maharashtra4 months11K/mo2 openingsImmediate / Rolling

About this internship

Kick-start your career with Marico as a Customer Success Intern in Mumbai. If you learn fastest by doing, this internship gives you real responsibility, real mentorship and real customer support projects from day one. As a Customer Success Intern, you will work closely with experienced…

Skills you'll use

CommunicationCRMAccount ManagementProblem SolvingMS OfficeEmpathy

What you'll do

onboarding and supporting customers
tracking customer health metrics
resolving queries and escalations
gathering product feedback
Collaborate with the team and document your work
Take ownership of assigned tasks and act on feedback

Who can apply

Pursuing or recently completed a relevant degree (stream depends on the role) — 2026 freshers & final-year students welcome
Foundational knowledge of Communication, CRM, Account Management (or a strong willingness to learn them)
Good communication, problem-solving and a genuine eagerness to learn
Based in or willing to work from Mumbai
A portfolio, project or coursework you can show (a plus, not mandatory)

Perks & benefits

Hands-on with industry toolsPre-Placement Offer (PPO) opportunityFlexible working hoursInternship CertificateLetter of Recommendation

Interview & selection process

4 rounds — typical selection flow for this role:

1Application screening & resume shortlisting by the talent team
2Discussion with the hiring manager
3Team-fit / behavioural interview
4HR discussion — stipend, start date, expectations and offer

About Marico

Marico operates in the fmcg space and actively invests in early-career talent across Mumbai. Its culture is practical and learning-oriented: mentorship, honest feedback and real project work are part of everyday life, and interns are treated as genuine members of the team. Working here means…

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