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KPIT Technologies

Customer Support Executive

Job · Full-timeIn OfficeRajkot, Gujarat0–2 years1 openingImmediate / Rolling
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About this role

KPIT Technologies is hiring a Customer Support Executive in Rajkot. This is an entry-level, full-time opportunity for freshers and early-career professionals ready to grow with a supportive, fast-moving team. As a Customer Support Executive, you will work alongside experienced professionals on…

Skills you'll use

CommunicationCustomer SupportCRMProblem SolvingEmail EtiquettePatienceMS ExcelMultitasking

What you'll do

  • Handle customer queries via calls, chat and email
  • Resolve issues and escalate when needed
  • Log interactions accurately in the CRM
  • Maintain high customer-satisfaction scores
  • Collaborate with the team, document your work and act on feedback

Who can apply

  • Bachelor’s degree / diploma in a relevant field (freshers welcome)
  • Working knowledge of Communication, Customer Support, CRM, Problem Solving
  • 0–2 years of experience (fresh graduates encouraged to apply)
  • Strong communication, ownership and a problem-solving mindset
  • Based in or willing to relocate to Rajkot, Gujarat (or remote where applicable)

Perks & benefits

Clear career growth & internal mobilityPaid leavesModern tools & collaborative cultureCompetitive salaryPerformance incentivesHealth insurance

Interview & selection process

4 rounds — typical selection flow for this role:

  1. 1Application Screening — the KPIT Technologies recruitment team reviews your resume, skills and (where relevant) projects/portfolio for fit with the Customer Support Executive role in Rajkot.
  2. 2Assessment / Assignment — a short practical task or case study to evaluate your operations skills.
  3. 3Technical / Functional Interview — a discussion of your skills, past work and a hands-on round relevant to Customer Support Executive.
  4. 4Second Interview — a deeper discussion with the team lead / hiring manager on real scenarios and problem solving.
  5. 5HR Discussion — a conversation about your goals, availability, expectations and the offer with KPIT Technologies.

About KPIT Technologies

KPIT Technologies is a automotive software engineering organisation with an active presence in India and a track record of hiring and developing young talent. The team believes the best way to grow people is by doing real work, so new joiners are given genuine ownership from the start. Working…
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