CreditVidya

Operations Analyst

Job · Full-timeWork from HomeKozhikode, Kerala0–3 years42K/mo3 openingsImmediate / as per notice period

About this role

Join CreditVidya in Kozhikode as a Operations Analyst. The role sits close to the business: you will define the metrics, build the reporting behind them, and be the person the team asks when a number looks wrong. About the role As a Operations Analyst at CreditVidya, your core responsibility is…

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Skills you'll use

Advanced ExcelSQLProcess AnalyticsKPI & SLA TrackingPower BIRoot Cause AnalysisCapacity PlanningData VisualizationReportingProblem SolvingCoordinationCommunication

What you'll do

Track operational KPIs, SLAs and productivity metrics
Investigate process bottlenecks and quantify their cost
Build operational dashboards and daily performance reports
Recommend and measure process improvements
Work with ops leads to close gaps found in the data
Validate and reconcile numbers before publishing, and document data caveats
Automate recurring reporting to free up time for real analysis
Present findings clearly to non-technical stakeholders

Who can apply

B.E./B.Tech/BBA/B.Com/MBA/B.Sc or an equivalent degree from a recognised university
0–3 years of experience in analytics, reporting or MIS — freshers and 2026 graduates are welcome
Working knowledge of Advanced Excel, SQL, Process Analytics
Comfort with Excel, SQL and Power BI and with cleaning messy, real-world data
Ability to define a metric precisely and explain a result to a non-technical stakeholder
Attention to detail, ownership and the discipline to document your work
Based in Kozhikode, Kerala or willing to relocate (remote candidates across India may also apply)

Perks & benefits

Modern analytics tooling and licensed BI seatsClear appraisal cycle and internal mobilityEmployee wellness programmesTeam offsites and networking opportunitiesCompetitive salary as per market benchmarksAnnual performance bonus / variable payHealth insurance for you and your dependantsProvident Fund and statutory benefits

Interview & selection process

5 rounds — typical selection flow for this role:

1Resume screening and profile shortlisting by the talent acquisition team
2Case study / take-home assignment on a real dataset, with a walkthrough of your approach
3Technical interview 2 — BI tooling, dashboard design and metric definition
4Business / stakeholder round — how you scope a question and communicate findings
5HR discussion — compensation, notice period, joining date and offer roll-out

About CreditVidya

CreditVidya operates in the credit analytics sector and runs an active team in Kozhikode. It is an established employer with a working analytics function — data is used to run the business day to day, not filed away in a quarterly deck. Industry and what the company does CreditVidya works in…

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