Country Delight

Operations Analyst

Job · Full-timeWork from HomeBhopal, Madhya Pradesh0–3 years42K/mo1 openingImmediate / as per notice period

About this role

Join Country Delight in Bhopal as a Operations Analyst. The role sits close to the business: you will define the metrics, build the reporting behind them, and be the person the team asks when a number looks wrong. About the role In this Operations Analyst position you will be trusted with real…

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Skills you'll use

Advanced ExcelSQLProcess AnalyticsKPI & SLA TrackingPower BIRoot Cause AnalysisCapacity PlanningData VisualizationReportingProblem SolvingCoordinationCommunication

What you'll do

Track operational KPIs, SLAs and productivity metrics
Investigate process bottlenecks and quantify their cost
Build operational dashboards and daily performance reports
Recommend and measure process improvements
Work with ops leads to close gaps found in the data
Validate and reconcile numbers before publishing, and document data caveats
Automate recurring reporting to free up time for real analysis
Present findings clearly to non-technical stakeholders

Who can apply

B.E./B.Tech/BBA/B.Com/MBA/B.Sc or an equivalent degree from a recognised university
0–3 years of experience in analytics, reporting or MIS — freshers and 2026 graduates are welcome
Working knowledge of Advanced Excel, SQL, Process Analytics
Comfort with Excel, SQL and Power BI and with cleaning messy, real-world data
Ability to define a metric precisely and explain a result to a non-technical stakeholder
Attention to detail, ownership and the discipline to document your work
Based in Bhopal, Madhya Pradesh or willing to relocate (remote candidates across India may also apply)

Perks & benefits

Provident Fund and statutory benefitsStructured onboarding and mentorshipLearning & certification support (SQL, Power BI, Tableau, cloud)Paid leaves and public holidaysFlexible / hybrid working optionsModern analytics tooling and licensed BI seatsClear appraisal cycle and internal mobilityEmployee wellness programmes

Interview & selection process

3 rounds — typical selection flow for this role:

1Resume screening and profile shortlisting by the talent acquisition team
2Technical interview 2 — BI tooling, dashboard design and metric definition
3HR discussion — compensation, notice period, joining date and offer roll-out

About Country Delight

Country Delight operates in the d2c food-tech sector and runs an active team in Bhopal. It is an established employer with a working analytics function — data is used to run the business day to day, not filed away in a quarterly deck. Industry and what the company does Country Delight works in d2c…

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