CitiusTech

CRM & Customer Data Analyst

Job · Full-timeHybridPune, Maharashtra0-2 years1 openingImmediate / Rolling

About this role

CitiusTech is hiring a CRM & Customer Data Analyst in Pune. This is a full-time, entry-level opportunity ideal for freshers and early-career professionals who want to build a data-analytics career analysing customer data to improve retention and engagement. You will work alongside an experienced…

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Skills you'll use

SQLExcelCRM AnalyticsSegmentationData VisualizationPower BIRetention AnalysisReportingAnalytical ThinkingCommunication

What you'll do

Analyse customer, CRM and lifecycle data
Build segments and cohorts for targeting
Track retention, churn and engagement metrics
Build customer dashboards and reports
Turn customer data into actionable insight
Document work clearly and act on feedback

Who can apply

A relevant degree (B.Tech/BCA/B.Sc/B.Com/BBA/MBA/M.Sc or similar)
Foundational knowledge of SQL, Excel, CRM Analytics, Segmentation
0–2 years of experience; freshers with strong fundamentals welcome
Strong communication skills and a proactive attitude
Based in or open to working from Pune

Perks & benefits

Competitive Salary / CTCStructured Onboarding & MentorshipLearning & UpskillingReal-World Analytics WorkCareer Growth PathCollaborative Culture

Interview & selection process

3 rounds — typical selection flow for this role:

13 rounds

About CitiusTech

About CitiusTech CitiusTech is a technology employer with a significant engineering presence in Pune, hiring interns and students for software and IT roles. What CitiusTech Does CitiusTech works within the Information Technology space, serving its clients and customers with dedicated teams across…

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