24/7.ai

Business Analyst

Job · Full-timeIn OfficeChennai, Tamil Nadu0–3 years67K/mo5 openingsImmediate / as per notice period

About this role

Build your business analysis career at 24/7.ai as a Business Analyst in Chennai. This is a full-time position with genuine ownership from the first month — your own datasets, your own dashboards, and stakeholders who rely on them. About the role The Business Analyst at 24/7.ai is the bridge…

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Skills you'll use

SQLAdvanced ExcelRequirement GatheringProcess MappingData VisualizationPower BIDocumentationGap AnalysisPowerPointStakeholder ManagementCritical ThinkingAgile Basics

What you'll do

Gather, document and sign off business requirements with stakeholders
Map current processes and quantify where they leak time or money
Build the analysis and decks that support a proposed change
Coordinate between business users and technical teams through delivery
Track post-implementation metrics to confirm the change worked
Validate and reconcile numbers before publishing, and document data caveats
Automate recurring reporting to free up time for real analysis
Present findings clearly to non-technical stakeholders

Who can apply

B.E./B.Tech/BBA/B.Com/MBA/MCA or an equivalent degree from a recognised university
0–3 years of experience in analytics, reporting or MIS — freshers and 2026 graduates are welcome
Working knowledge of SQL, Advanced Excel, Requirement Gathering
Comfort with SQL, Excel and process-mapping tools and with cleaning messy, real-world data
Ability to define a metric precisely and explain a result to a non-technical stakeholder
Attention to detail, ownership and the discipline to document your work
Based in Chennai, Tamil Nadu or willing to relocate

Perks & benefits

Paid leaves and public holidaysFlexible / hybrid working optionsModern analytics tooling and licensed BI seatsClear appraisal cycle and internal mobilityEmployee wellness programmesTeam offsites and networking opportunitiesCompetitive salary as per market benchmarksAnnual performance bonus / variable pay

Interview & selection process

3 rounds — typical selection flow for this role:

1Resume screening and profile shortlisting by the talent acquisition team
2Online assessment — SQL, Excel and quantitative aptitude
3HR discussion — compensation, notice period, joining date and offer roll-out

About 24/7.ai

24/7.ai operates in the customer experience (mnc) sector and runs an active team in Chennai. It is an established employer with a working analytics function — data is used to run the business day to day, not filed away in a quarterly deck. Industry and what the company does 24/7.ai works in…

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