Volkswagen IT Services India

Technical Support Intern

InternshipIn OfficePune, Maharashtra6 months17K/mo3 openingsImmediate / Rolling

About this internship

Join Volkswagen IT Services India in Pune as a Technical Support Intern. This entry-level internship is built for candidates eager to turn classroom knowledge into hands-on, business-facing experience. As a Technical Support Intern, you will work closely with experienced professionals in a…

Skills you'll use

TroubleshootingCommunicationSQLTicketing SystemsNetworking BasicsCustomer SupportDocumentationLinux Basics

What you'll do

responding to technical support tickets
troubleshooting and resolving issues
escalating and documenting bugs
guiding users through solutions
maintaining knowledge-base articles
Collaborate with the team and document your work
Take ownership of assigned tasks and act on feedback

Who can apply

Pursuing or recently completed BE/B.Tech/BCA/MCA or any graduate with tech aptitude
Foundational knowledge of Troubleshooting, Communication, SQL, Ticketing Systems
Good communication and a genuine willingness to learn
Based in or open to working from Pune
A portfolio, project or coursework you can show (a plus, not mandatory)

Perks & benefits

Networking opportunitiesInternship CertificateLetter of RecommendationMentorship from experienced professionalsReal-world project experiencePre-Placement Offer (PPO) opportunity

Interview & selection process

4 rounds — typical selection flow for this role:

1Application Screening — the recruitment team at Volkswagen IT Services India reviews your resume, projects/portfolio and fit for the Technical Support Intern role.
2Aptitude / Skills Assessment — a screening test focused on technical troubleshooting and communication.
3Technical / Role Interview — an in-depth discussion of your skills, projects and a task or case relevant to operations.
4Second Interview / Assignment Round — a deeper problem-solving, portfolio or practical assignment round with a senior team member.
5HR / Managerial Discussion — a conversation about your interests, availability, learning goals and the internship offer with Volkswagen IT Services India.

About Volkswagen IT Services India

Volkswagen IT Services India operates in the automotive software space and actively invests in early-career talent across its Pune team. Its culture is practical and learning-oriented — mentorship, honest feedback and real project work are part of everyday life, and interns are treated as genuine…

Visit Volkswagen IT Services India’s official website ↗

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