upGrad

IT Support Intern

InternshipHybridMumbai, Maharashtra2 months28K/mo1 openingImmediate / Rolling

About this internship

Join upGrad in Mumbai as a IT Support Intern. This entry-level internship is designed for students and recent graduates who learn best by building, shipping and getting real feedback on IT support work. About the role As a IT Support Intern at upGrad, your core focus will be desktop, access and…

Skills you'll use

Windows & macOS SupportActive Directory BasicsNetworking FundamentalsHardware TroubleshootingTicketing SystemsSoftware InstallationAsset ManagementRemote Support ToolsDocumentationUser Communication

What you'll do

Work on desktop, access and network support for internal users alongside the core team
Apply Windows & macOS Support, Active Directory Basics, Networking Fundamentals, Hardware Troubleshooting to live, production-facing problems
Document your work clearly for reviewers and stakeholders
Participate in reviews and act on the feedback you receive
Collaborate across engineering, product, design or business as required
Follow the team's quality, testing and documentation standards

Who can apply

Pursuing or recently completed B.E./B.Tech/BCA/MCA/B.Sc (CS, IT)/Diploma — 2026 freshers & final-year students welcome
Working knowledge of Windows & macOS Support, Active Directory Basics, Networking Fundamentals (or a genuine willingness to learn them)
Strong fundamentals in your discipline and clear problem-solving ability
Care with detail and the discipline to document your work
Clear written and verbal communication in English
Based in or willing to work from Mumbai, Maharashtra

Perks & benefits

Mentorship from a named mentorLive project experienceExposure to professional tools and workflowsPre-Placement Offer (PPO) opportunityFlexible working hours

Interview & selection process

3 rounds — typical selection flow for this role:

1Application screening & resume shortlisting by the talent team
2Team-fit / behavioural interview with the team
3HR discussion — stipend, start date, expectations and offer

About upGrad

upGrad operates in the edtech sector and has an active presence in Mumbai. Interns here are put on real work from the start, because the team's view is that the fastest way to learn a craft is to practise it under people who already do it well — not to watch it from a distance. The work runs at…

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