Symantec (Broadcom)

Technical Support Intern

InternshipIn OfficePune, Maharashtra4 months11K/mo1 openingImmediate / Rolling

About this internship

Kick-start your career with Symantec (Broadcom) in Pune as a Technical Support Intern. If you learn fastest by doing, this internship gives you real responsibility, real mentorship and real projects from day one. As a Technical Support Intern, you will work closely with experienced professionals…

Skills you'll use

TroubleshootingCommunicationSQLTicketing SystemsNetworking BasicsCustomer SupportDocumentationLinux Basics

What you'll do

responding to technical support tickets
troubleshooting and resolving issues
escalating and documenting bugs
guiding users through solutions
maintaining knowledge-base articles
Collaborate with the team and document your work
Take ownership of assigned tasks and act on feedback

Who can apply

Pursuing or recently completed BE/B.Tech/BCA/MCA or any graduate with tech aptitude
Foundational knowledge of Troubleshooting, Communication, SQL, Ticketing Systems
Good communication and a genuine willingness to learn
Based in or open to working from Pune
A portfolio, project or coursework you can show (a plus, not mandatory)

Perks & benefits

Letter of RecommendationMentorship from experienced professionalsReal-world project experiencePre-Placement Offer (PPO) opportunityFlexible working hoursStipend

Interview & selection process

3 rounds — typical selection flow for this role:

1Application Screening — the recruitment team at Symantec (Broadcom) reviews your resume, projects/portfolio and fit for the Technical Support Intern role.
2Aptitude / Skills Assessment — a screening test focused on technical troubleshooting and communication.
3Technical / Role Interview — an in-depth discussion of your skills, projects and a task or case relevant to operations.
4HR / Managerial Discussion — a conversation about your interests, availability, learning goals and the internship offer with Symantec (Broadcom).

About Symantec (Broadcom)

Symantec (Broadcom) operates in the cybersecurity software space and actively invests in early-career talent across its Pune team. Its culture is practical and learning-oriented — mentorship, honest feedback and real project work are part of everyday life, and interns are treated as genuine members…

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