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Roche Information Solutions logo — Roche Information Solutions CRM & Customer Data Analyst at Roche Information Solutions
Roche Information Solutions

CRM & Customer Data Analyst

Job · Full-timeHybridPune, Maharashtra0-2 years1 openingImmediate / Rolling
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About this role

Roche Information Solutions is hiring a CRM & Customer Data Analyst in Pune. This is a full-time, entry-level opportunity ideal for freshers and early-career professionals who want to build a data-analytics career analysing customer data to improve retention and engagement. You will work alongside…

Skills you'll use

SQLExcelCRM AnalyticsSegmentationData VisualizationPower BIRetention AnalysisReportingAnalytical ThinkingCommunication

What you'll do

  • Analyse customer, CRM and lifecycle data
  • Build segments and cohorts for targeting
  • Track retention, churn and engagement metrics
  • Build customer dashboards and reports
  • Turn customer data into actionable insight
  • Document work clearly and act on feedback

Who can apply

  • A relevant degree (B.Tech/BCA/B.Sc/B.Com/BBA/MBA/M.Sc or similar)
  • Foundational knowledge of SQL, Excel, CRM Analytics, Segmentation
  • 0–2 years of experience; freshers with strong fundamentals welcome
  • Strong communication skills and a proactive attitude
  • Based in or open to working from Pune

Perks & benefits

Competitive Salary / CTCStructured Onboarding & MentorshipLearning & UpskillingReal-World Analytics WorkCareer Growth PathCollaborative Culture

Interview & selection process

3 rounds — typical selection flow for this role:

  1. 13 rounds

About Roche Information Solutions

About Roche Information Solutions Roche Information Solutions India is Roche's global digital Center of Excellence, applying digital technologies and data to build software platforms for diagnostics and patient care. It operates a large purpose-built campus in Pune. What Roche Information…
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