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Quick Heal Technologies logo — Quick Heal Technologies Technical Support Intern at Quick Heal Technologies
Quick Heal Technologies

Technical Support Intern

InternshipHybridPune, Maharashtra6 months16K/mo1 openingImmediate / Rolling
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About this internship

Join Quick Heal Technologies in Pune as a Technical Support Intern. This entry-level internship is built for candidates eager to turn classroom knowledge into hands-on, business-facing experience. As a Technical Support Intern, you will work closely with experienced professionals in a…

Skills you'll use

TroubleshootingCommunicationSQLTicketing SystemsNetworking BasicsCustomer SupportDocumentationLinux Basics

What you'll do

  • responding to technical support tickets
  • troubleshooting and resolving issues
  • escalating and documenting bugs
  • guiding users through solutions
  • maintaining knowledge-base articles
  • Collaborate with the team and document your work
  • Take ownership of assigned tasks and act on feedback

Who can apply

  • Pursuing or recently completed BE/B.Tech/BCA/MCA or any graduate with tech aptitude
  • Foundational knowledge of Troubleshooting, Communication, SQL, Ticketing Systems
  • Good communication and a genuine willingness to learn
  • Based in or open to working from Pune
  • A portfolio, project or coursework you can show (a plus, not mandatory)

Perks & benefits

Networking opportunitiesInternship CertificateLetter of RecommendationMentorship from experienced professionalsReal-world project experiencePre-Placement Offer (PPO) opportunity

Interview & selection process

4 rounds — typical selection flow for this role:

  1. 1Application Screening — the recruitment team at Quick Heal Technologies reviews your resume, projects/portfolio and fit for the Technical Support Intern role.
  2. 2Aptitude / Skills Assessment — a screening test focused on technical troubleshooting and communication.
  3. 3Technical / Role Interview — an in-depth discussion of your skills, projects and a task or case relevant to operations.
  4. 4Second Interview / Assignment Round — a deeper problem-solving, portfolio or practical assignment round with a senior team member.
  5. 5HR / Managerial Discussion — a conversation about your interests, availability, learning goals and the internship offer with Quick Heal Technologies.

About Quick Heal Technologies

Quick Heal Technologies operates in the cybersecurity space and actively invests in early-career talent across its Pune team. Its culture is practical and learning-oriented — mentorship, honest feedback and real project work are part of everyday life, and interns are treated as genuine members of…
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