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PharmEasy logo — PharmEasy Technical Support Intern at PharmEasy
PharmEasy

Technical Support Intern

InternshipIn OfficeMumbai, Maharashtra4 months15K/mo2 openingsImmediate / Rolling
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About this internship

Join PharmEasy in Mumbai as a Technical Support Intern. This entry-level internship is built for candidates early in their journey who are eager to turn classroom knowledge into hands-on customer support experience on real, business-facing work. As a Technical Support Intern, you will work closely…

Skills you'll use

TroubleshootingCommunicationSQLTicketing ToolsDocumentationProblem Solving

What you'll do

  • handling technical support tickets
  • troubleshooting and reproducing issues
  • escalating bugs to engineering
  • documenting solutions and FAQs
  • Collaborate with the team and document your work
  • Take ownership of assigned tasks and act on feedback

Who can apply

  • Pursuing or recently completed a relevant degree (stream depends on the role) — 2026 freshers & final-year students welcome
  • Foundational knowledge of Troubleshooting, Communication, SQL (or a strong willingness to learn them)
  • Good communication, problem-solving and a genuine eagerness to learn
  • Based in or willing to work from Mumbai
  • A portfolio, project or coursework you can show (a plus, not mandatory)

Perks & benefits

Pre-Placement Offer (PPO) opportunityFlexible working hoursInternship CertificateLetter of RecommendationMentorship from experienced professionals

Interview & selection process

4 rounds — typical selection flow for this role:

  1. 1Application screening & resume shortlisting by the talent team
  2. 2Team-fit / behavioural interview
  3. 3Online aptitude / skills assessment
  4. 4HR discussion — stipend, start date, expectations and offer

About PharmEasy

PharmEasy is a healthtech company with a strong, growing presence in Mumbai — one of India's biggest hubs for early-career opportunities. The team believes the best way to grow is by doing, which is why interns here are given real ownership from the start rather than being kept on the…
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