About this internship
NueGo is offering a six-month Customer Experience Internship for students and recent graduates passionate about service and sustainable travel. As a Customer Experience Intern you will support the passenger support team, help resolve traveller queries across channels, track and analyse customer…
Skills you'll use
Customer communicationFeedback analysisMS ExcelProblem solvingWritten communicationAttention to detail
What you'll do
- Support passenger queries and resolution across channels
- Track and analyse customer feedback and ratings
- Document recurring service issues and insights
- Assist operations and quality teams with improvements
- Help prepare customer experience reports
Who can apply
- Customer communication
- Feedback analysis
- MS Excel
- Problem solving
- Written communication
- Attention to detail
Perks & benefits
Mentorship from CX teamCertificate of internshipHands-on service operations exposure
About NueGo
NueGo is a premium intercity electric coach service in India, operated under GreenCell Mobility. Launched in 2022, NueGo positions itself as one of India's largest premium intercity electric bus brands, connecting cities across the country with a growing fleet of electric coaches. The service…
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