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ITC Limited logo — ITC Limited Front Office & Guest Relations Intern at ITC Limited
ITC Limited

Front Office & Guest Relations Intern

InternshipHybridChandigarh, Chandigarh3 months21K/mo2 openingsImmediate / Rolling

About this internship

ITC Limited is hiring a Front Office & Guest Relations Intern in Chandigarh — a hands-on, mentor-led internship built for students and 2026 freshers who want real exposure to guest relations rather than a certificate-only programme. About the role As a Front Office & Guest Relations Intern at ITC…

Skills you'll use

Front Desk OperationsGuest HandlingReservation Systems (Opera)Complaint ResolutionBilling & CashieringUpsellingCommunication SkillsMultitaskingRecord KeepingProfessional Etiquette

What you'll do

  • Work on check-in/out, guest requests and service recovery at the desk alongside the core team
  • Apply Front Desk Operations, Guest Handling, Reservation Systems (Opera), Complaint Resolution to live, production-facing problems
  • Document your work clearly for reviewers and stakeholders
  • Participate in reviews and act on the feedback you receive
  • Collaborate across engineering, product, design or business as required
  • Follow the team's quality, testing and documentation standards

Who can apply

  • Pursuing or recently completed BHM/B.Sc (Hospitality)/BBA/any graduate with strong communication — 2026 freshers & final-year students welcome
  • Working knowledge of Front Desk Operations, Guest Handling, Reservation Systems (Opera) (or a genuine willingness to learn them)
  • Strong fundamentals in your discipline and clear problem-solving ability
  • Care with detail and the discipline to document your work
  • Clear written and verbal communication in English
  • Based in or willing to work from Chandigarh, Chandigarh

Perks & benefits

Internship CertificateLetter of RecommendationMentorship from a named mentorLive project experienceExposure to professional tools and workflows

Interview & selection process

3 rounds — typical selection flow for this role:

  1. 1Application screening & resume shortlisting by the talent team
  2. 2Online aptitude / domain assessment
  3. 3HR discussion — stipend, start date, expectations and offer

About ITC Limited

ITC Limited operates in the fmcg & hotels sector and has an active presence in Chandigarh. Interns here are put on real work from the start, because the team's view is that the fastest way to learn a craft is to practise it under people who already do it well — not to watch it from a distance. The…
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