Innovaccer

Customer Success Intern (SaaS)

InternshipWork from HomeGIFT City, Gandhinagar, Gujarat2 months49K/mo4 openingsImmediate / Rolling

About this internship

Start your career in SaaS customer success with Innovaccer as a Customer Success Intern (SaaS) in GIFT City, Gandhinagar. You will sit with a working team, use the same tools and systems they do, and own a defined piece of work from day one. About the role As a Customer Success Intern (SaaS) at…

Skills you'll use

Customer OnboardingCRM ToolsExcelCommunication SkillsProduct DemosChurn AnalysisTicketing SystemsDocumentationEmpathyProblem Solving

What you'll do

Work on onboarding customers, tracking health scores and reducing churn alongside the core team
Apply Customer Onboarding, CRM Tools, Excel, Communication Skills to live, production-facing problems
Document your work clearly for reviewers and stakeholders
Participate in reviews and act on the feedback you receive
Collaborate across engineering, product, design or business as required
Follow the team's quality, testing and documentation standards

Who can apply

Pursuing or recently completed MBA/BBA/B.Com/B.E./B.Tech/BA — 2026 freshers & final-year students welcome
Working knowledge of Customer Onboarding, CRM Tools, Excel (or a genuine willingness to learn them)
Strong fundamentals in your discipline and clear problem-solving ability
Care with detail and the discipline to document your work
Clear written and verbal communication in English
Based in or willing to work from GIFT City, Gandhinagar, Gujarat

Perks & benefits

Letter of RecommendationMentorship from a named mentorLive project experienceExposure to professional tools and workflowsPre-Placement Offer (PPO) opportunity

Interview & selection process

3 rounds — typical selection flow for this role:

1Application screening & resume shortlisting by the talent team
2Online aptitude / domain assessment
3HR discussion — stipend, start date, expectations and offer

About Innovaccer

Innovaccer operates in the saas sector and has an active presence in GIFT City, Gandhinagar. Interns here are put on real work from the start, because the team's view is that the fastest way to learn a craft is to practise it under people who already do it well — not to watch it from a…

Visit Innovaccer’s official website ↗

Apply Now Find internships at Innovaccer

Searching for “Innovaccer internships” or “internship at Innovaccer”? You’re in the right place.