Indian Hotels Company (Taj Hotels)

Front Office & Guest Relations Intern

InternshipIn OfficeThane, Maharashtra4 months14K/mo1 openingImmediate / Rolling

About this internship

Join Indian Hotels Company (Taj Hotels) in Thane as a Front Office & Guest Relations Intern. This entry-level internship is designed for students and recent graduates who learn best by building, shipping and getting real feedback on guest relations work. About the role As a Front Office & Guest…

Skills you'll use

Front Desk OperationsGuest HandlingReservation Systems (Opera)Complaint ResolutionBilling & CashieringUpsellingCommunication SkillsMultitaskingRecord KeepingProfessional Etiquette

What you'll do

Work on check-in/out, guest requests and service recovery at the desk alongside the core team
Apply Front Desk Operations, Guest Handling, Reservation Systems (Opera), Complaint Resolution to live, production-facing problems
Document your work clearly for reviewers and stakeholders
Participate in reviews and act on the feedback you receive
Collaborate across engineering, product, design or business as required
Follow the team's quality, testing and documentation standards

Who can apply

Pursuing or recently completed BHM/B.Sc (Hospitality)/BBA/any graduate with strong communication — 2026 freshers & final-year students welcome
Working knowledge of Front Desk Operations, Guest Handling, Reservation Systems (Opera) (or a genuine willingness to learn them)
Strong fundamentals in your discipline and clear problem-solving ability
Care with detail and the discipline to document your work
Clear written and verbal communication in English
Based in or willing to work from Thane, Maharashtra

Perks & benefits

Mentorship from a named mentorLive project experienceExposure to professional tools and workflowsPre-Placement Offer (PPO) opportunityFlexible working hours

Interview & selection process

4 rounds — typical selection flow for this role:

1Application screening & resume shortlisting by the talent team
2Technical interview on fundamentals and your projects
3Practical assignment or case study with a short walkthrough
4HR discussion — stipend, start date, expectations and offer

About Indian Hotels Company (Taj Hotels)

Indian Hotels Company (Taj Hotels) operates in the hospitality sector and has an active presence in Thane. Interns here are put on real work from the start, because the team's view is that the fastest way to learn a craft is to practise it under people who already do it well — not to watch it from…

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