Indian Hotels Company (Taj Hotels)

Front Office & Guest Relations Intern

InternshipIn OfficeSurat, Gujarat6 months11K/mo4 openingsImmediate / Rolling

About this internship

Indian Hotels Company (Taj Hotels) has an open Front Office & Guest Relations Intern position in Surat for motivated freshers and final-year students. You will work on live guest relations projects and finish with something you can genuinely talk about in interviews. About the role As a Front…

Skills you'll use

Front Desk OperationsGuest HandlingReservation Systems (Opera)Complaint ResolutionBilling & CashieringUpsellingCommunication SkillsMultitaskingRecord KeepingProfessional Etiquette

What you'll do

Work on check-in/out, guest requests and service recovery at the desk alongside the core team
Apply Front Desk Operations, Guest Handling, Reservation Systems (Opera), Complaint Resolution to live, production-facing problems
Document your work clearly for reviewers and stakeholders
Participate in reviews and act on the feedback you receive
Collaborate across engineering, product, design or business as required
Follow the team's quality, testing and documentation standards

Who can apply

Pursuing or recently completed BHM/B.Sc (Hospitality)/BBA/any graduate with strong communication — 2026 freshers & final-year students welcome
Working knowledge of Front Desk Operations, Guest Handling, Reservation Systems (Opera) (or a genuine willingness to learn them)
Strong fundamentals in your discipline and clear problem-solving ability
Care with detail and the discipline to document your work
Clear written and verbal communication in English
Based in or willing to work from Surat, Gujarat

Perks & benefits

Networking with senior professionalsInternship CertificateLetter of RecommendationMentorship from a named mentorLive project experience

Interview & selection process

2 rounds — typical selection flow for this role:

1Application screening & resume shortlisting by the talent team
2Practical assignment or case study with a short walkthrough

About Indian Hotels Company (Taj Hotels)

Indian Hotels Company (Taj Hotels) operates in the hospitality sector and has an active presence in Surat. Interns here are put on real work from the start, because the team's view is that the fastest way to learn a craft is to practise it under people who already do it well — not to watch it from…

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