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Cisco Systems India logo — Cisco Systems India Technical Support Intern at Cisco Systems India
Cisco Systems India

Technical Support Intern

InternshipIn OfficeChennai, Tamil Nadu3 months1 openingImmediate / Rolling
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About this internship

Cisco Systems India has an exciting opening for a Technical Support Intern in Chennai, ideal for freshers and final-year students who are eager to learn by doing. Over this internship you will focus on resolving technical issues and supporting users, collaborate with cross-functional teams, and…

Skills you'll use

TroubleshootingCommunicationTicketing SystemsNetworking BasicsWindows/LinuxCustomer SupportSQL BasicsDocumentationProblem SolvingPatience

What you'll do

  • Respond to and resolve support tickets
  • Troubleshoot software and hardware issues
  • Escalate and document complex issues
  • Guide users through solutions
  • Maintain support documentation
  • Document work clearly and act on feedback

Who can apply

  • Pursuing or recently completed a relevant degree/diploma
  • Foundational knowledge of Troubleshooting, Communication, Ticketing Systems, Networking Basics
  • Strong communication skills and a proactive attitude
  • Ability to work in a team and meet deadlines
  • Based in or open to working from Chennai

Perks & benefits

Internship CertificateLetter of RecommendationMentorshipReal-World Project ExperiencePre-Placement Offer (PPO) OpportunityFlexible Hours

Interview & selection process

4 rounds — typical selection flow for this role:

  1. 14 rounds

About Cisco Systems India

About Cisco Systems India Cisco Systems, Inc. is an American multinational technology company headquartered in San Jose, California, and is the world's largest manufacturer of networking equipment. Founded in 1984 by Stanford computer scientists Leonard Bosack and Sandy Lerner, Cisco builds the…
Visit Cisco Systems India’s official website ↗
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