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Zed Learn logo — Zed Learn Technical Support Intern at Zed Learn
Zed Learn

Technical Support Intern

InternshipIn OfficeMumbai, Maharashtra3 months8K/mo1 openingImmediate / Rolling
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About this internship

Zed Learn is hiring a Technical Support Intern in Mumbai — a hands-on, mentor-led internship for 2026 freshers and final-year students who want to build real, job-ready customer support skills on live work rather than textbook exercises. As a Technical Support Intern, you will work closely with…

Skills you'll use

TroubleshootingCommunicationSQLTicketing ToolsDocumentationProblem Solving

What you'll do

  • handling technical support tickets
  • troubleshooting and reproducing issues
  • escalating bugs to engineering
  • documenting solutions and FAQs
  • Collaborate with the team and document your work
  • Take ownership of assigned tasks and act on feedback

Who can apply

  • Pursuing or recently completed a relevant degree (stream depends on the role) — 2026 freshers & final-year students welcome
  • Foundational knowledge of Troubleshooting, Communication, SQL (or a strong willingness to learn them)
  • Good communication, problem-solving and a genuine eagerness to learn
  • Based in or willing to work from Mumbai
  • A portfolio, project or coursework you can show (a plus, not mandatory)

Perks & benefits

Real-world project experienceHands-on with industry toolsPre-Placement Offer (PPO) opportunityFlexible working hoursInternship Certificate

Interview & selection process

3 rounds — typical selection flow for this role:

  1. 1Application screening & resume shortlisting by the talent team
  2. 2Team-fit / behavioural interview
  3. 3HR discussion — stipend, start date, expectations and offer

About Zed Learn

Zed Learn is a edtech company with a strong, growing presence in Mumbai — one of India's biggest hubs for early-career opportunities. The team believes the best way to grow is by doing, which is why interns here are given real ownership from the start rather than being kept on the…
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