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Vitel Global Communications logo — Vitel Global Communications Network / VoIP Support Engineer at Vitel Global Communications
Vitel Global Communications

Network / VoIP Support Engineer

Job · Full-timeHybridHyderabad0-2 years1 openingImmediate / Rolling
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About this role

Vitel Global Communications is hiring a Network / VoIP Support Engineer to provide technical support for its cloud-based business phone and unified communications services. You will troubleshoot VoIP, SIP, and connectivity issues, assist with provisioning and configuration, and resolve customer…

Skills you'll use

Networking fundamentalsVoIPSIPTroubleshootingTCP/IPCustomer supportTicketing systems

What you'll do

  • Provide technical support for VoIP and unified communications services
  • Troubleshoot connectivity, SIP, and configuration issues
  • Resolve customer tickets within service-level targets
  • Document resolutions and escalate complex issues
  • Assist with provisioning and device configuration

Who can apply

  • Networking fundamentals
  • VoIP
  • SIP
  • Troubleshooting
  • TCP/IP
  • Customer support
  • Ticketing systems

Perks & benefits

Telecom and cloud communications trainingUS-shift allowanceCareer growthTeam incentives

About Vitel Global Communications

Vitel Global Communications is a provider of cloud-based business communication services, offering VoIP phone systems, video conferencing, contact-center solutions, and unified communications for businesses of all sizes. The company emphasises cost-effective, scalable, and reliable communication…
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