The Leela Palaces, Hotels & Resorts

Hotel Operations Manager

Job · Full-timeIn OfficePanaji, Goa, India3-6 years42K/mo4 openingsImmediate / Rolling

About this role

The Leela Palaces, Hotels & Resorts has an exciting opening for a Hotel Operations Manager in Panaji, Goa. This full-time position is ideal for candidates who enjoy running smooth, high-quality hotel operations and want to make a real impact. You will take ownership of key deliverables, collaborate…

Skills you'll use

Hotel OperationsTeam ManagementGuest ExperienceRevenue ManagementP&L ManagementVendor ManagementHospitality StandardsProblem SolvingLeadershipCommunication

What you'll do

Oversee daily hotel operations across departments
Ensure exceptional guest experience and standards
Manage budgets, revenue and cost control
Lead, train and schedule operational teams
Handle escalations and vendor relationships
Document work clearly and act on feedback

Who can apply

Relevant experience or strong fundamentals in Hospitality
Working knowledge of Hotel Operations, Team Management, Guest Experience, Revenue Management
Strong communication skills and a proactive attitude
Ability to work in a team and meet deadlines
Based in or open to working from Panaji, Goa

Perks & benefits

Competitive SalaryHealth InsuranceLearning & DevelopmentCareer GrowthPerformance IncentivesProfessional Work Culture

Interview & selection process

4 rounds — typical selection flow for this role:

1Round 1 — Application & Resume Screening: apply through the verified link on this page; profiles are shortlisted on fundamentals, skills and fit for the Hotel Operations Manager role.
2Round 2 — Skills / Technical Interview: assessment of your Hotel Operations, Team Management, Guest Experience and hands-on experience relevant to Hospitality.
3Round 3 — Managerial / Panel Round: discussion of past work, problem-solving and how you would perform in this role at The Leela Palaces, Hotels & Resorts.
4Round 4 — HR Discussion: role expectations, compensation, notice period and offer.

About The Leela Palaces, Hotels & Resorts

About The Leela Palaces, Hotels & Resorts The Leela Palaces, Hotels & Resorts is a well-established organisation in the Hospitality sector, known for professional standards, quality and a people-first culture. With operations and hiring connected to Goa, The Leela Palaces, Hotels & Resorts brings…

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