Kotak Mahindra Bank
Team Member-Customer Experience-SUPPORT SERVICES-Customer Experience
Job · Full-timeIn OfficeMumbai1-2 years1 opening
About this role
Kotak Mahindra Bank is hiring for Team Member-Customer Experience-SUPPORT SERVICES-Customer Experience in Mumbai. This opening was published by Kotak Mahindra Bank on their official careers board (Oracle Recruiting) on 4 September 2026 and was confirmed live on 14 September 2026.
Job details
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Skills you'll use
Project ManagementCommunication
Who can apply
- Customer orientation - Essential
- Problem solving / Analytical – Essential
- Project management skills – Essential
- Result Orientation – Essential
- Understanding of business - preferable
- Appreciation of technology – preferable
- Good communication skills – written and oral
About Kotak Mahindra Bank
Job Role :
• The incumbent will be responsible for improving the overall Customer experience of the assigned Customer segment
• S/he will have to identify customer pain areas across the Customer journey.
• Prioritize & resolve the customer issues by simplifying process, relook at policies /…
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