MakeMyTrip

Hotel Operations Manager

Job · Full-timeIn OfficeVerna, Goa, India1-3 years42K/mo2 openingsImmediate / Rolling

About this role

MakeMyTrip has an exciting opening for a Hotel Operations Manager in Verna, Goa. This full-time position is ideal for candidates who enjoy running smooth, high-quality hotel operations and want to make a real impact. You will take ownership of key deliverables, collaborate across teams, and develop…

Skills you'll use

Hotel OperationsTeam ManagementGuest ExperienceRevenue ManagementP&L ManagementVendor ManagementHospitality StandardsProblem SolvingLeadershipCommunication

What you'll do

Oversee daily hotel operations across departments
Ensure exceptional guest experience and standards
Manage budgets, revenue and cost control
Lead, train and schedule operational teams
Handle escalations and vendor relationships
Document work clearly and act on feedback

Who can apply

Relevant experience or strong fundamentals in Hospitality
Working knowledge of Hotel Operations, Team Management, Guest Experience, Revenue Management
Strong communication skills and a proactive attitude
Ability to work in a team and meet deadlines
Based in or open to working from Verna, Goa

Perks & benefits

Competitive SalaryHealth InsuranceLearning & DevelopmentCareer GrowthPerformance IncentivesProfessional Work Culture

Interview & selection process

4 rounds — typical selection flow for this role:

1Round 1 — Application & Resume Screening: apply through the verified link on this page; profiles are shortlisted on fundamentals, skills and fit for the Hotel Operations Manager role.
2Round 2 — Skills / Technical Interview: assessment of your Hotel Operations, Team Management, Guest Experience and hands-on experience relevant to Hospitality.
3Round 3 — Managerial / Panel Round: discussion of past work, problem-solving and how you would perform in this role at MakeMyTrip.
4Round 4 — HR Discussion: role expectations, compensation, notice period and offer.

About MakeMyTrip

About MakeMyTrip MakeMyTrip is a well-established organisation in the Travel & Tourism sector, known for professional standards, quality and a people-first culture. With operations and hiring connected to Goa, MakeMyTrip brings together experienced professionals who value collaboration, integrity…

Visit MakeMyTrip’s official website ↗

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