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Senior Service Engineer

Job · Full-timeIn OfficeChennai5-6 years1 opening

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About this role

BD is hiring for Senior Service Engineer in Chennai. This opening was published by BD on their official careers board (Workday) on 7 September 2026 and was confirmed live on 14 September 2026. Job details • Company: BD • Role: Senior Service Engineer • Location: Chennai (as listed: IND Chennai…

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Skills you'll use

CommunicationCustomer ServiceNetworking

What you'll do

Job Responsibilities
* Lead and execute complex service, maintenance, and repair activities .
* Perform advanced diagnostics, troubleshooting, and root cause analysis of technical issues, providing effective and timely resolutions.
* Develop and implement preventative maintenance schedules and procedures to maximize system uptime and longevity.
* Collaborate with product development and engineering teams to provide feedback on product performance, identify areas for improvement, and contribute to new product development.
* Document all service activities, technical findings, and solutions thoroughly and accurately.
* Manage and prioritize multiple service requests, ensuring efficient resource allocation and customer satisfaction.
* Maintain a strong understanding of industry trends, emerging technologies, and competitor offerings.

Who can apply

* Bachelor's degree in Electrical Engineering, Electronics Engineering, or a related technical field.
* Minimum of 5-7 years of progressive experience in a field service or technical support role, preferably within a high-tech manufacturing or industrial sector.
* Proven expertise in troubleshooting, repairing, and maintaining complex electromechanical systems, software, and networking components.
* Strong analytical and problem-solving skills with the ability to diagnose and resolve intricate technical issues independently.
* Excellent communication, interpersonal, and customer service skills, with the ability to explain complex technical concepts clearly.
* Experience with various diagnostic tools, test equipment, and software applications relevant to the industry.
* Ability to travel frequently to customer sites, sometimes on short notice.

Perks & benefits

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.To learn more about BD visit https://bd.com/careers.Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.Primary Work LocationIND Chennai - Chennai CSPAdditional Locations

About BD

As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters Corporation (NYSE: WAT), by applying to this role, you will be applying for a position with Waters. Waters is a global leader in life sciences, dedicated to accelerating the benefits of pioneering…

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