Field Services Technician I

About this role

Not quite right? These jobs in Bengaluru match the same skills — apply to a few to improve your chances.

IT Operations Specialist - Communication

Airbus

In OfficeBengaluru

Apply

Communication Networks Test Engineer

Hitachi

In OfficeBengaluru

Apply

Secure on-board Communication (SOK)- Lead-2

Embitel Technologies

In OfficeBengaluru

Apply

Software Engineer - 8+yrs - C/C++, Cellular/Wireless/Satellite Communications

Cisco

In OfficeBengaluru

Apply

Skills you'll use

What you'll do

• End-User Support
• Provide onsite and remote technical support for end users, including desktops, laptops, peripherals, and mobile devices.
• Troubleshoot and resolve common hardware and software issues.
• Deliver a high-quality, customer-focused service experience in a timely manner.
• Ticket Management
• Receive, document, and close support requests in ITSM tools (e.g., ServiceNow).
• Prioritize tickets based on urgency and impact.
• Escalate complex or unresolved issues following defined protocols.
• Hardware Deployment & Recovery
• Assist with or independently perform workstation deployments, device imaging, and equipment setup.

Who can apply

• Ticket Management
• Receive, document, and close support requests in ITSM tools (e.g., ServiceNow).
• Prioritize tickets based on urgency and impact.
• Escalate complex or unresolved issues following defined protocols.
• Hardware Deployment & Recovery
• Assist with or independently perform workstation deployments, device imaging, and equipment setup.
• Support device recovery, re-imaging, and e-waste processes according to lifecycle guidelines.
• Ensure accurate labeling, tagging, and asset tracking for all deployed equipment.
• Inventory & Asset Management
• Maintain and reconcile inventory of IT equipment and accessories at assigned site.

About Astreya Consultancy India Private

Searching for “Astreya Consultancy India Private jobs” or “jobs at Astreya Consultancy India Private”? You’re in the right place.