Ultimate Success - AEM Sites and Assets

About this role

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Skills you'll use

What you'll do

• Work and collaborate with other project peers, technical experts, project managers and Client/Implementation Partners.
• Enable existing/new team members with new product features, project-based learnings and support with any issues or queries.
• Participate within the Adobe technical community to develop and share best practices and processes.
• Create and/or leverage strong processes and standardized templates to deliver better quality and timely delivery.

Who can apply

• Act as a lead point of contact for any Customer engagement.
• Build trusted advisor relationships with our Clients & Implementation Partners.
• Ability to exhibit value to Customers & Partners adopt and scale in their maturity roadmap.
• Become an expert in integrating Experience Cloud products and the methods by which they can be used to effectively to optimize online businesses.
• Gain an in-depth knowledge of a client's website architecture, online business model, and online marketing strategy.
• Gather, document and help form/guide client business requirements, key performance indicators and other functional and/or technical requirements.
• Review customized solution design and implementation strategies.
• Validate implementation and follow through on issues until resolved.
• Troubleshoot and reproduce the technical problems reported by customers and define workarounds.
• Identify gaps, highlight risks and document feedback or recommendations basis your assessments in standard artifacts with best-in class quality.

About VML

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