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Niral Networks (NiralOS) logo — Niral Networks (NiralOS) Customer Success Intern at Niral Networks (NiralOS)
Niral Networks (NiralOS)

Customer Success Intern

InternshipIn OfficeSikar, Rajasthan3 months19K/mo2 openingsImmediate / Rolling
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About this internship

Niral Networks (NiralOS) has an open Customer Success Intern position in Sikar for motivated freshers and final-year students. You will work on live customer success and account retention projects and finish with something you can genuinely talk about in interviews. About the role As a Customer…

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Skills you'll use

Churn PreventionSaaS OnboardingNet Revenue Retention (NRR) TrackingCustomer Health ScoringCRM Hygiene (HubSpot / Salesforce)QBR PreparationEscalation ManagementProduct Training & EnablementUsage AnalyticsWritten Communication

What you'll do

  • Work on onboarding customers and spotting churn risk before it happens alongside the core team
  • Apply Churn Prevention, SaaS Onboarding, Net Revenue Retention (NRR) Tracking, Customer Health Scoring to live, production-facing problems
  • Document your work clearly for reviewers and stakeholders
  • Participate in reviews and act on the feedback you receive
  • Collaborate across engineering, product, design or business as required
  • Follow the team's quality, testing and documentation standards

Who can apply

  • Pursuing or recently completed BBA/MBA, B.Com, B.E./B.Tech, B.A. or any graduate with strong communication — 2026 freshers & final-year students welcome
  • Working knowledge of Churn Prevention, SaaS Onboarding, Net Revenue Retention (NRR) Tracking (or a genuine willingness to learn them)
  • Strong fundamentals in your discipline and clear problem-solving ability
  • Care with detail and the discipline to document your work
  • Clear written and verbal communication in English
  • Based in or willing to work from Sikar, Rajasthan

Perks & benefits

Networking with senior professionalsInternship CertificateLetter of RecommendationMentorship from a named mentorLive project experience

Interview & selection process

3 rounds — typical selection flow for this role:

  1. 1Application screening & resume shortlisting by the talent team
  2. 2Online aptitude / domain assessment
  3. 3HR discussion — stipend, start date, expectations and offer

About Niral Networks (NiralOS)

Niral Networks (NiralOS) operates in the systems software sector and has an active presence in Sikar. Interns here are put on real work from the start, because the team's view is that the fastest way to learn a craft is to practise it under people who already do it well — not to watch it from a…
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Customer Success Intern at Niral Networks (NiralOS), Sikar 2026 | MyInternships.in