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KPMG Global Services logo — KPMG Global Services Servicenow Consultant at KPMG Global Services
KPMG Global Services

Servicenow Consultant

Job · Full-timeIn OfficeBengaluru3-5 years1 opening
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About this role

KPMG Global Services is hiring for Servicenow Consultant in Bengaluru. This opening was published by KPMG Global Services on their official careers board (Oracle Recruiting) on 8 September 2026 and was confirmed live on 14 September 2026. Job details • Company: KPMG Global Services • Role…

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Skills you'll use

ServiceNowStakeholder ManagementCommunicationProcurement

What you'll do

  • ✅ Business Analysis & Delivery
  • Conduct requirements elicitation workshops with IT, Operations, and Infrastructure teams
  • Document user stories, acceptance criteria, process flows, and functional specifications
  • Translate business needs into clear requirements for developers and architects
  • Support end-to-end project lifecycle (Design → Build → Test → Deploy)
  • ✅ ITSM Functional Responsibilities
  • Gather and analyze requirements across:
  • Incident Management
  • Problem Management
  • Change Management

Who can apply

  • 4–6+ years of experience as a Developer in ServiceNow
  • Hands-on exposure to:
  • CMDB & CSDM fundamentals

About KPMG Global Services

ITSM/CMDB/ITAM/GRC Role Summary The ServiceNow Business Analyst acts as a functional bridge between business stakeholders and technical teams, driving requirements for ITSM, CMDB, and ITOM modules. The role focuses on translating business needs into scalable ServiceNow solutions, ensuring alignment…
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